IT Consultation & Managed Services

AccessTEL has been well-known of its track records in the design, development, implementation and maintenance of many mega-sized, mission-critical IT projects in Bangladesh.

The large pool of high-caliber domain experts, professionals and consultants can offer a wide range of consulting services, best practices, and methodologies to assist the customer to align information technology with business to meet the business goals and objectives.

IT Consulting Services include

IT Assessments:

IT Assessments help organizations like yours, no matter how large or small, gain a better understanding of their current IT environment to better align to key business goals and objectives.

IT Strategy & Planning: 

Our dedicated team of technical experts work with you to develop an IT strategy to ensure your technology decisions meet your business needs.

Business Continuity & Disaster Recovery: 

We help you devise a business continuity plan to keep your critical systems and processes safe while providing you with peace of mind.

Governance, Risk & Compliance:

We work with you to assess, plan, implement, and manage IT frameworks for a successful alignment of infrastructure and organizational strategy.

Onsite Support Service

AccessTEL Onsite IT Infrastructure Support helps fill your technical knowledge gaps that you need available in an onsite capacity. An add-on to our Strategic IT Infrastructure & Cybersecurity Services, we offer assigned and pre-scheduled technology consultant services to optimize networks and systems to meet business needs as technology and business objectives change over time.

End User Management:

AccessTEL IT team will work with your internal team to handle essential tasks related to your end users’ success. This includes workstation imaging and configuration, problem identification, and basic account management.

Systems Administration:

AccessTEL technology consultants work to optimize your systems onsite as technology and business objectives change over time. We’ll assist your team with directory services, network print services, optimization of server configurations, preventative maintenance, and trend analysis for supported systems.

Infrastructure Management:

With Infrastructure Management field engineering services, your organization receives white glove proactive maintenance and documentation from a dedicated resource. From network performance monitoring to firmware patches and switch configuration, our technical experts help optimize your servers, edge devices, wireless access controllers and more.

IT Service Management:

AccessTEL IT Service Management consultants provide the glue between high-level IT/business strategic leadership and front-line technology staff. This service includes management of IT action plans to align business and IT strategy, ongoing integration and alignment of IT processes with business processes, and the prioritization of initiatives/tasks and staff management.

AccessTEL provides day-to-day maintenance services to ensure that your applications operate smoothly. Our services include day-to-day troubleshooting, enhancements in functionality, new releases installation and regulatory support.

There is no perfect application in the world. Ongoing application maintenance with periodic application upgrade is required in the light of providing user-friendly and bugs-free applications to our customers. In order to provide the most available and stable applications in the production environment, eligible functional, user acceptance and integration tests are essential in the application maintenance arena.

LAN/WAN/WLAN/VPN Management Services

Through AccessTEL comprehensive set of Network Management Services, AccessTEL offer a range of enterprise-grade networking solutions from design and implementation LAN and WAN network, remote NOC and ethernet private lines – providing the simplicity, time-savings, cost economies, performance enhancement and increased security benefits that only the combination of a highly-skilled vendor and well-crafted networks can deliver.

The scope of services:

  • Designing and creating network solutions LAN/WAN/WLAN/VPN/MPLS
  • Network Monitoring and Remote NOC
  • Ethernet Private Lines
  • Technical Analysis and audits that involve inventory and review of existing networking solutions in terms of their effectiveness
  • Implementation of high-quality network solutions
  • Advice on the selection of appropriate product solutions
  • Installation and configuration of network devices
  • IT networks management and monitoring services
  • Equipment maintenance and ICT systems maintenance services